Privacy Policy

Introduction

Welcome to https://ai-mobile-engagement-optimization-for-home-shoppers.livebursts.com (referred to as “AI Mobile Engagement,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from users of our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website at https://ai-mobile-engagement-optimization-for-home-shoppers.livebursts.com.
All associated mobile applications and software services provided by us.
Interactions on our platforms, whether through website visits, app usage, or communication with our team.
Data collected from users who subscribe to our newsletters, sign up for accounts, make purchases, or engage with our content.

Please note that this policy does not extend to third-party applications, services, or websites linked to ours but operated independently. These entities have their own privacy policies governing user data, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs various activities involving your personal data:

Account Creation and Usage: When you create an account on our platforms or use our services as an authorized user, we collect and process your account details, including login credentials and profile information.
Website Visits: Visiting our websites linked to this policy means you agree to the terms outlined here. We track user behavior and interactions through analytics tools for website optimization and personalization.
Communication: If you choose to receive communications from us via email, calls, or SMS, we may use your contact information to send promotional materials, newsletters, transactional updates, and personalized offers.

Personal Data Collection

We collect several types of personal data to enhance user experiences, improve our services, and personalize content:

Account Information: This includes username, email address, and password hashes or tokens for secure authentication.
Payment Information: Credit card details, billing addresses, and payment transaction records for processing purchases and refunds.
Financial Data: For users conducting transactions, we may collect bank account information, investment portfolios, or other financial records, all handled securely in compliance with privacy laws.
Purchase History: Details of products or services bought from our platforms, including quantities, prices, and delivery addresses.
Mobile Device Identifiers: Unique device IDs, operating system versions, and mobile network information to provide personalized app experiences and analytics.
Location Data: With your consent, we may access your location data for targeted content delivery and relevant services.
Feedback and Reviews: User-generated content, ratings, reviews, and feedback are collected to improve our products and services.
Social Media Information: If you choose to log in through social media accounts, we may collect profile information from these platforms to enhance your user experience.
Product Interaction Data: We track how you interact with our products, including views, clicks, purchases, and product preferences, to personalize recommendations.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies for several purposes:

Strictly Necessary: These cookies are essential for website functionality, ensuring a seamless user experience. They allow features like login, language preferences, and shopping cart management.
Preference Cookies: We use these to remember your choices, such as language settings, display preferences, and ad personalization.
Analytics Cookies: Our analytics partners set cookies to track user interactions with our websites and applications for performance measurement, website optimization, and reporting purposes.

Users can control non-essential cookie preferences through our Cookie Manager, providing transparency and choice regarding data collection.

Data Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes:

Legal Requirements: We may need to keep certain data for compliance with tax regulations, fraud prevention, litigation support, or other legal obligations.
Business Needs: Personal data is retained for as long as necessary to provide services, improve our platforms, and personalize user experiences.

When no longer required, we securely delete or anonymize the data unless subject to a legal obligation to preserve it.

Data Security

AI Mobile Engagement implements robust security measures to protect personal data from unauthorized access, use, disclosure, alteration, or destruction:

Encryption: We employ encryption for data in transit and at rest to ensure secure communication and storage of sensitive information.
Access Control: Our systems have strict access controls, limiting data access to authorized personnel only.
Regular Audits: We conduct periodic security audits and penetration testing to identify and mitigate potential vulnerabilities.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If we learn that a user is under 18, we will take steps to delete any collected data associated with that individual.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access and Rectification: You can request access to the personal data we hold about you and ask for corrections if it is inaccurate or incomplete.
Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data, except where we have a legal basis to retain it.
Restriction: You may limit our processing of your personal data in specific situations, such as contesting its accuracy or requesting a temporary halt to its use.
Portability: You have the right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: You can object to the processing of your data for specific purposes, including direct marketing or profile creation.
Non-Discrimination: You cannot be discriminated against for exercising your data privacy rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the ‘Contact’ section below.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage users to review this policy periodically for the latest information on privacy practices.

Contact Information

For any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us:

Email: privacy@ai-mobile-engagement-optimization-for-home-shoppers.livebursts.com
Postal Mail: Data Protection Officer, AI Mobile Engagement, [Address]

We appreciate your trust in our commitment to protect personal data and respect your privacy.